Privacy Policy of Marbia Landscape Design
At Marbia Landscape Design, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our landscaping services.
1. Information We Collect
We collect various types of information, including:
- Contact Information: Name, address, phone number, and email address.
- Property Information: Details about your property, including location, size, and any relevant features.
- Service Information: Requests for specific services, preferences, and particular needs.
- Billing Information: Payment and billing details if you utilize our services.
- Technical Information: Data regarding your interaction with our website, such as IP address, browser type, and pages visited.
2. Use of Information
We utilize your personal information for the following purposes:
- Service Provision: To execute and manage our landscaping services according to your requests.
- Communication: To communicate with you regarding your inquiries, appointment confirmations, and post-service follow-ups.
- Service Improvement: To analyze and enhance our services and overall customer experience.
- Marketing: To send you information about promotions, offers, and services that may be of interest to you, provided you have given your consent.
- Legal Compliance: To fulfill our legal and regulatory obligations.
3. Protection of Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, and access controls.
4. Sharing Information
We do not sell, rent, or disclose your personal information to third parties for marketing purposes. Your information may only be shared under the following circumstances:
- Service Providers: We may share your information with service providers who assist us in operating our business (e.g., payment processing, delivery services).
- Legal Requirements: We may disclose your information as required by law or in response to legal requests from authorities.
5. User Rights
You have the following rights concerning your personal information:
- Access: You may request access to the information we hold about you.
- Rectification: You may request the correction of any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to our legal obligations.
- Objection: You may object to the processing of your information for direct marketing purposes.
- Portability: You may request that your information be transferred to another service provider.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience on our website. Cookies are files stored on your device that help us remember your activity on our site. You may choose to disable cookies through your browser settings; however, this may impact the functionality of the site.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website, along with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact
If you have any questions or comments regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us:
- Email: info@marbiadesigns.com
- Phone: 805-905-5537
- Address: 7738 Quimby Ave, West Hills, CA 91304